1. Introduction
At CGroup, accessible via cgroupdtrade.com and located at Horná 50, 97401 Banská Bystrica, Slovakia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
When you interact with our website, request quotes, submit inquiries, or subscribe to our newsletter, we may collect the following types of information:
- Personal & Corporate Details: Full name, company name, email address, and phone number provided via our contact forms or buyback submissions.
- Transaction & Inquiry Data: Hardware manifests, device quantities, categories of interest, and project requirements.
- Technical & Usage Data: IP address, browser type, device information, and browsing actions collected automatically via standard analytics and cookies.
3. How We Use Your Information
We use the collected information for specific business and operational purposes:
- To respond to your inquiries and prepare customized commercial or ITAD buyback quotes.
- To facilitate customer support, after-sales service, and warranty coordination.
- To send periodic newsletters, refurbished price lists, or market updates (you can opt-out at any time).
- To improve our website functionality, security, and user experience.
4. Data Sharing & Security
CGroup does not sell, trade, or rent your personal information to third parties. We share data only with trusted logistics partners and service providers necessary for fulfilling courier pickups, e-commerce operations, or legal obligations under Slovak and European Union regulations. We implement robust technical measures to keep your data secure.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise these rights or have questions regarding our data practices, please contact us directly.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
CGroup
Horná 50, 97401 Banská Bystrica, Slovakia
Email: sales@cgroupdtrade.com